Living with covid-19:

Update 5th January 2023


Visiting guidelines

As we start 2023, we are delighted that visitors to our homes are welcome to visit at any time without a booking, testing or a requirement to wear a facemask. Facemasks will only be worn in our care home if a risk assessment has been undertaken and a facemask is needed or when delivering personal care.

If you have any symptoms or have been in close contact with someone who has tested positive for COVID-19 in the last 10 days or has had any other respiratory virus symptoms, you are asked to not attend our care home during this period.
We believe this is an important step in our “living with Covid” journey, to ensure our home continues to be warm and welcoming, with daily life full of people popping in and out, seeing loved ones and having fun together. All visits are supported including from friends and family, healthcare professionals, the local community, and volunteers and those who are coming in to provide a service whether that is entertainment, beauty, healthcare, or anything else. Visitors are welcome to visit either in a bedroom, private room or spend time in communal areas. Residents are welcome to leave the care home and enjoy outings with loved ones. Families are also welcomed to join in communal activities and events, just ask at reception what activities have been organised for you to participate in.

There may be an occasion where these guidelines do vary. Please be assured if there are any change(s) that will affect you visiting our home, this information will be shared with you as quickly as possible by the team.


We are so grateful for the vaccination programme that has allowed us all to return to normality, and we will continue to support our residents and staff to have vaccinations including boosters as soon as possible.

Our staff

Many of you write to us to thank our amazing staff who work tirelessly to ensure you and your loved ones are kept safe. Thank you so much for doing this, it means such a lot to them, and we ensure that these comments whether on social media or personally to management, are always fed back. If you have had a great experience, please do leave a review on or Google.
Whilst we appreciate there are still protocols to follow to keep residents and staff safe, we hope you agree that this feels like another positive step forward.


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